Security and privacy
How ScriptSync keeps patient information safe
Health information deserves more than a checkbox. ScriptSync was designed around keeping it safe from the first line of code.
Payments
Card details never touch your systems.
eWAY’s hosted payment page
Patients pay on eWAY’s secure hosted page. Card numbers never pass through ScriptSync or your pharmacy.
Tested, not assumed
ScriptSync has been through a security audit and a penetration test.
Access and discretion
Only people you know, and discreet emails.
Invite-only access
There’s no public sign-up. Your team invites each patient, so the portal only serves people you know.
Discreet by design
Order and collection emails never name a medicine.
Accountability and access
Accountable, and accessible.
Every change on the record
Every action is written to an append-only audit log, so you can always see who did what, and when.
Made for every patient
Audited against WCAG 2.1 AA accessibility guidelines, and built to work on small phones and with larger text.
Want the detail?
Our Privacy Policy sets out what information we collect and how it’s used. For how an order moves from the patient to your counter, see how it works.